At TruckScanners.com, your satisfaction is our priority. That’s why we offer a 60-day, no-questions-asked return guarantee on all orders shipped to Canada.
60-Day Return Guarantee
You may return your product within 60 days of delivery, for any reason — even if you simply changed your mind.
You may return the product even if it was used.
Returns made within 60 days are eligible for a full refund.
Exchanges are accepted during this window.
No restocking fees apply.
Shipping Information (Canada)
Standard Shipping: FedEx International (4–7 business days)
Express Shipping: $350 USD (1–2 business days)
Shipping costs are non-refundable once delivery is completed.
Returns Process
All returns must be completed by mail.
A free prepaid return label is included in the package.
Items must be shipped back using this label.
Refunds
Once we receive and inspect your return, we will notify you via email.
Approved refunds are processed within 1–3 business days.
Refunds are issued to the original payment method.
It may take 3–5 business days for the refund to appear in your account.
2-Year Warranty
All purchases include a 2-year warranty, covering defects and operational issues beyond the 60-day return window.
Contact Us
Email: info@truckscanners.com
Phone (Toll-Free): (877) 210-3245
Business Hours: Monday–Friday, 9am–5pm (ET)