Skip to content

Diesel Scanners & Laptops

Returns and Refunds Policy

Home /Returns and Refunds Policy

International Returns and Refunds Policy –

For our valued international customers outside of the USA, also offers a convenient return process.

Shipping Information for International Orders:

  • Flat Rate Shipping: International orders to Canada and Australia incur a flat rate shipping fee of $499.00 USD. Delivery typically takes 7-14 business days via FedEx Priority mail international, price also includes customs & duties paid by 

Unfortunately, we do not offer free returns for international orders. Customers are responsible for covering the return shipping costs.


Upon request and if applicable, we may exchange your product if it is still under warranty.  

Restocking fees: We do NOT charge any restocking fees for any of our products returned for refund.

To initiate a return, please contact our customer support team at or by visiting our contact us page All returns must be accompanied by the original proof of purchase. , you may return the product within 30 days of receipt for a full refund.

At, we stand behind the quality of our products. That’s why all of our items come with a 1-year warranty. It’s important to note that our warranty differs from our 30-day return window, which is specifically for refunds. The warranty covers repairs or exchanges for any issues that may arise with your purchase within the 1-year period. For more detailed information about our warranty policy, please click here.

Upon receiving your returned item and verifying its condition, we will process a refund within 1-2 business days. 

If you need to contact us in regards your refunds or exchange please email us at or use our contact us page , also feel free to give us a call at Toll Free: (877)210-3245

1 Years warranty on all products
Questions? call us now
Toll Free: (877)210-3245 or email us at