At TruckScanners.com, your satisfaction is our priority. That’s why we offer a 30-day, no-questions-asked return guarantee on all orders shipped to Australia.
30-Day Return Guarantee
You may return your product within 30 days of delivery, for any reason — even if you simply changed your mind.
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You may return the product even if it was used.
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Returns made within 30 days are eligible for a full refund.
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Exchanges are accepted during this window.
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No restocking fees apply.
Shipping Information (Australia)
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Express Shipping: $395 USD (5-7 business days)
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Shipping costs are non-refundable once delivery is completed.
Returns Process
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All returns must be completed by mail.
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A free prepaid return label is included in the package.
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Items must be shipped back using this label.
Refunds
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Once we receive and inspect your return, we will notify you via email.
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Approved refunds are processed within 1–3 business days.
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Refunds are issued to the original payment method.
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It may take 3–5 business days for the refund to appear in your account.
2-Year Warranty
All purchases include a 2-year warranty, covering defects and operational issues beyond the 30-day return window.
Contact Us
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Email: info@truckscanners.com
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Phone (Toll-Free): (877) 210-3245
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Business Hours: Monday–Friday, 9am–5pm (ET)