Returns & Refunds Policy – TruckScanners.com (USA Orders)

At TruckScanners.com, your satisfaction is our priority. That’s why we offer a 30-day, no-questions-asked return guarantee on all orders shipped within the United States.

30-Day Return Guarantee

You can return your product within 30 days of delivery, for any reason — even if you simply changed your mind.

• You may return the product even if it was used.

• Returns made within 30 days are eligible for a full refund.

• Exchanges are accepted during this window.

• No restocking fees apply.

Shipping Information (USA)

• Standard Shipping: Free via FedEx (3–5 business days).
  
  

Returns Process

• All returns must be completed by mail.

• A free prepaid return label is included in the package.

• Returns must be shipped back using this label.

Refunds

• Once we receive and inspect your return, we will notify you via email.

• Approved refunds are processed within 1–3 business days.

• Refunds are issued to the original payment method and typically reflect in your account within 3–5 business days.

Warranty

All purchases include a 2-year warranty, which covers defects and operational issues beyond the 30-day return window.

Contact Us

• Email: info@truckscanners.com

• Phone (Toll-Free): (877) 210-3245

• Business Hours: Monday–Friday, 9am–5pm (ET)