Returns and Refunds Policy – TruckScanners.com

Truckscanners.com offers a 30-day, no questions asked return guarantee.

You may return the product back to us within 30 days, even if you didn’t like it. All of our items include a free prepaid return label, so you may return within the 30-day time frame for a full refund, no questions asked.

Shipping Information:

• USA: Enjoy Free Shipping via FedEx, with delivery in 3-5 business days. For expedited shipping, Express shipping is available for $350.00 USD, with delivery in 1-2 business days.

Any refund requests within the 30-day timeframe will be honored. After 30 days, no refunds will be issued, but instead, replacement or repair will be covered under our 1-year warranty.

At TruckScanners.com, we stand behind the quality of our products. That’s why all of our items come with a 1-year warranty. It’s important to note that our warranty differs from our 30-day return window, which is specifically for refunds. The warranty covers repairs or exchanges for any issues that may arise with your purchase within the 1-year period. For more detailed information about our warranty policy, please click here.

Refunds (if applicable):

Once you have returned the product and it has been inspected by our team, we will notify you via the email registered with us that we have received your item, and the refund will be processed within 1-2 business days.

If the return is approved, a refund will be processed, and it will automatically return to your original payment method, which may take 3-5 business days.

Exchanges:

Upon request and if applicable, we may exchange your product if it is still under warranty.

Restocking fees: We do NOT charge any restocking fees for any of our products returned for refund.

Returns Process:

All returns for refunds/replacement must be done through mail due to our payment processing policy.  

If you need to contact us regarding your refunds or exchange, please email us at info@truckscanners.com or use our contact us page. Also, feel free to give us a call at Toll-Free: (877) 210-3245.